Precision Digital Corporation (PDC) warrants its products to be free from material or workmanship defects, when operated within published specifications. See table below for warranty period for specific products.

Precision Digital will, at its option, either repair or replace any product that fails to function properly under normal and proper usage due to defects in materials or workmanship during the warranty period.

Precision Digital Corporation will accept products for return that meet the following conditions:

1. Products must be on the current price list and be of current design.
2. Products must be unused and in their original packaging.
3. Products must be in saleable condition as determined by Precision Digital.
4. Products must be returned freight prepaid.
5. Products must be standard stock items.

Please note: Non-standard, custom, or specially-modified products will not be accepted for return.

PDC products returned for reasons other than repair may be subject to a restocking fee.

• The minimum restocking fee is $25 per unit.
• The amount of credit allowed for returned unused product will depend upon its age.
• A credit of 85% will be issued for product up to 60 days old.
• A credit of 50% will be issued for product up to 180 days old.
• No credit will be issued for product older than 180 days.

In order to ensure the best service, PDC products being returned for service or credit must be preapproved by Technical Support. Please contact Precision Digital Technical Support at (508) 655-7300 or email at support@predig.com prior to any product return. If appropriate, a Return Material Authorization (RMA) number will be issued. All authorized returns are to be shipped freight prepaid. If it is determined that a product warranty action is appropriate (note: many start-up problems are the result of incorrect signal connections and/or programming errors), Precision Digital will repair or replace the instrument at no charge and return it via UPS ground. Other shipping options are available upon request for an additional charge.

Ship authorized product returns to:

Precision Digital Corporation
19 Strathmore Road
Natick, MA 01760
USA

Please be sure to include the RMA number on the outside of the returned product package.

Please note: In applications where instruments are exposed to hazardous materials:

• OSHA mandates that our employees be informed and protected from hazardous materials.
• Materials Safety Data Sheets (MSDS) listing the hazardous materials to which the instrument(s) have been exposed, must accompany any returned product.
• It is the customer's/end-user's responsibility to fully disclose exposure to all hazardous materials and decontaminate the instrument prior to return.

ConsoliDator ®, MeterView ®, Minimux ®, and Vigilante ® are registered trademarks of Precision Digital Corporation. LabVIEW™ is a trademark of National Instruments and Modbus ® is a registered trademark of Schneider Automation, Inc. All other trademarks mentioned in this document are the property of their respective owners.

The information contained in this document is subject to change without notice. Precision Digital Corporation makes no representations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose.

©2005 Precision Digital Corporation. All rights reserved.